Waste of time, terrible service, ***********, withholding money.

Terrible service from service and operations from Printulu. We placed an order for business cards on the 1st of October 2018, made an EFT payment, provided PoP together with requested artwork. I kept on getting mails from all the stuff there, to say that the quality of the provided artwork is not good enough and they won't even attempt to print the same for us, when I tried calling in, phone never works, nobody ever called me or atleast at our reception to advise. We amended the artwork, which was then ridiculous and forwarded it to them, but still we were advised that it is of a low resolution and they want to design for us, like ???? We ran out out of options and had to give the business to other suppliers. The issue now, is getting a refund.. I sent a request for a refund with all the requested banking details a week ago, till to date response, no confirmation of receipt. I've never experienced such incompetency. Very poor service given. Ticket#-25056] #ORD-18-11-05-5814

Wasted our time and now withholding our money.

Sifiso Mthembu Junior Assistant – Generalist I GIC Re South Africa Ltd I 1st Floor I Block ‘C’ I Riviera Road Office Park I ****arney I Johannesburg - 2193 I South Africa I Phone: +27 11 ********** I Cell Phone: +27 84 **********