RP
Roland P
1 reviews | Active since Aug 2011
04 Feb 2020, 16:11
Printulu - Just don’t.
Absolutely shocking to the point where it is bordering on *****!
They cannot even print a business card if you send them print ready artwork. Change the whole layout, resign the logo complete differently, nothing is centred or aligned, just use a different font and don’t seem to know what a vector file is! Must be using Microsoft paint.
And don’t even try to demand a refund for your 800 odd Rand. You will be sent from pillar to post for weeks on end.
Ohh and the minute you enter your email and phone number on their website you are bombarded with junk mail and sms’.
Never mind the money, it’s simply not worth the frustration. LOOK ELSEWHERE!
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Replies (2)0
Replies (2)
printulu.co.za's replyOfficial
05 Feb 2020, 15:08Good day Roland,
I am sorry to hear about the unsatisfactory service you received. This is not normally how we do business however, please note that we also have processes in place with regards to designs and refunds.
Your refund has been loaded and will be done by this week.
Regards,
Sindy.
I am sorry to hear about the unsatisfactory service you received. This is not normally how we do business however, please note that we also have processes in place with regards to designs and refunds.
Your refund has been loaded and will be done by this week.
Regards,
Sindy.
printulu.co.za's reply05 Feb 2020, 15:08
Official
Good day Roland,
I am sorry to hear about the unsatisfactory service you received. This is not normally how we do business however, please note that we also have processes in place with regards to designs and refunds.
Your refund has been loaded and will be done by this week.
Regards,
Sindy.
I am sorry to hear about the unsatisfactory service you received. This is not normally how we do business however, please note that we also have processes in place with regards to designs and refunds.
Your refund has been loaded and will be done by this week.
Regards,
Sindy.
RP
Roland P's updateReviewer Update
13 Feb 2020, 13:07The saga continues ... a week later and I'm still waiting for the elusive refund, despite your promises and having followed up with your company yet again. Not even your accounts department works! How are you people still in business??
RP
Roland P's update13 Feb 2020, 13:07
Reviewer Update
The saga continues ... a week later and I'm still waiting for the elusive refund, despite your promises and having followed up with your company yet again. Not even your accounts department works! How are you people still in business??