LW
Lourens W

1 reviews | Active since Jun 2013

31 May 2022, 09:57

Printulu Exceptionally bad service

In February 2022 i ordered 3 sets of 10 sticker labels for a client. This company took 2 months to deliver only two out of the three print sets. When the first batch of stickers arrived they where in very bad condition and to ask Printulu to re-print them, thus only delivering one set out three. in the coming weeks and countless email back and forth i received one other set and then they "forgot" about the last set. I got so fed-up that eventually asked for a refund and what i eventually paid another company to do in 1 single day! Its now June and no refund yet. DO NOT USE THIS COMPANY, i gave them countless opportunity, these are ********.

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Replies (1)
printulu.co.za
printulu.co.za's reply15 Jun 2022, 11:41
Official
Hi Lourens W, 

Thank you for your feedback. 

I am sorry to hear that your experience with us was not great .

Your refund has been processed and should reflect in your account today. 

We are constantly improving and value your feedback as it helps us grow and learn from our mistakes. 

Kind regards, 
Printulu.