CN
Charne N
1 reviews | Active since May 2022
31 May 2022, 19:49
Horrible service
HORRIBLE SERVICE! I will never use this company or refer anyone to them ever. We ordered stickers in February, eventually the stickers came and the quality was the worst! They refuse to refund us, but offered a re-print. We are at the end of May and we are still waiting for the re-print! Every time I send an email to enquire about the stickers, the answer is that the person I am communicating with, will follow up with the Ops team. I also have to send numerous emails every time before receiving a response!
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printulu.co.za's replyOfficial
03 Jun 2022, 07:32Good day Charne,
Our humble apologies for the unsatisfactory experience you have had with us.
We are not shying away from the reprint, we just wanted to make sure that both yourself and Printulu are aligned in terms of the material to be used and expectations are managed.
Thank you for checking out on your reprint order and putting faith in us again to fulfill this order for you.
Kind regards,
Printulu.
printulu.co.za's reply03 Jun 2022, 07:32
Official
Good day Charne,
Our humble apologies for the unsatisfactory experience you have had with us.
We are not shying away from the reprint, we just wanted to make sure that both yourself and Printulu are aligned in terms of the material to be used and expectations are managed.
Thank you for checking out on your reprint order and putting faith in us again to fulfill this order for you.
Kind regards,
Printulu.