1 reviews | Active since Jul 2018
Dont Use PrintUlu! Use Webprinter.co.za
Very disappointed in my order! After a week my order should have been delivered and when mailed them they responded with my order will be delivered today. The next day I receive an email with a new order and delivery date changed to another week! Dont trust PrintUlu! Rather use webprinter.co.za seems they care a bit more about customer satisfaction. I also tried calling them but no answer! Worst experience I ever had with a online shop.
Good day Tinus,
Thank you for your feedback. We are sorry that you were not happy with our service.
The reason your order was not delivered on Monday is that the stickers were cut incorrectly and we did not want to send you poor quality stickers.
Sindisiwe informed you of this, we placed a new order which will be delivered today. Our system automatically sets dates depending on which day an order is placed which is why the automatic confirmation sent you the date for next week.
Arrangements had already been made to ship the reprinted stickers overnight.
We understand that this delay was an inconvenience and we would like to offer you an upgrade to express delivery for your next order.
We assure you that we always strive to deliver all orders by the latest delivery date with all orders and we are continuously improving our processes to avoid mistakes in production that affect quality and turnaround times.
Kind regards,
The printulu team
Good day Tinus,
Thank you for your feedback. We are sorry that you were not happy with our service.
The reason your order was not delivered on Monday is that the stickers were cut incorrectly and we did not want to send you poor quality stickers.
Sindisiwe informed you of this, we placed a new order which will be delivered today. Our system automatically sets dates depending on which day an order is placed which is why the automatic confirmation sent you the date for next week.
Arrangements had already been made to ship the reprinted stickers overnight.
We understand that this delay was an inconvenience and we would like to offer you an upgrade to express delivery for your next order.
We assure you that we always strive to deliver all orders by the latest delivery date with all orders and we are continuously improving our processes to avoid mistakes in production that affect quality and turnaround times.
Kind regards,
The printulu team