Bad Service
<p>We are a small business specialising in the supply of various services for government. We were fortunate to be awarded a small contract with a municipality in the North West Province to print their IDP booklet which we outsourced to Printulu after they quoted us. Later when we accept the quote, we were shocked to learn that the quote we received was not done correctly. They altered the quote and we accepted as this was rather urgent. The work was expected to take at least two weeks, but three weeks later we were told the designer was 80% done with his computer giving him problems. Needless to say, our client has cancelled the order for the delay, and we are yet to pay them the balance. Now this is what I call sabotage of small business. Frustrated for days... </p>
Hello Tshepo,
Thank you for the feedback.
We are sorry that you were initially not happy with our service. As discussed the issue was resolved for you and you were happy with your final booklet.
We hope that we have continued to provide a good service to you with the orders that followed.
Kind regards,
Printulu Team
Hello Tshepo,
Thank you for the feedback.
We are sorry that you were initially not happy with our service. As discussed the issue was resolved for you and you were happy with your final booklet.
We hope that we have continued to provide a good service to you with the orders that followed.
Kind regards,
Printulu Team
