False advertising on Hyperli

I know you're not going to respond to this as you admitted to false advertising on Hyperli.

Common sense is not common to Printstagram. I paid for a voucher on Hyperli and when it's time to redeem it, I need to pay an extra R100. After admitting that they did not give me an option to purchase the right voucher for the photobook I wanted, they still cannot give me this product. This is a clear indication that your customer service is not your concern!