1 reviews | Active since Jul 2022
Sham, non existent business
I was looking for a product for a client and after struggling to source it from my usual suppliers, I tried to Google it and Printease came up in my search with the product in stock at a promotional price. I didn’t think twice since my client was in a hurry, so I placed an online order and paid via credit card. I received an email confirmation after the transaction went through and awaited delivery. I became nervous two days later when I didn’t hear from them. I went back to the website to find there wasn’t a contact number, only an email address which went unanswered. I managed to find a number on a sample graphic which I called. It sounded like I’d called someone’s house and I was put through from one person to the next until the final one confirmed the order would be delivered before the long weekend. Low and behold it was not. The Monday thereafter, in decided to drive to the address only to find a dilapidated shopping Center with no sign of Printease. I called the number again a few days later and was told that the relevant people were in a meeting and would get back to me. I spent the whole day calling to check and they were still in the meeting. Eventually I was told that they’d experienced delays due to taxi strike action and their employees being unable to work. I was told the order would be delivered in two days time but I asked them to cancel it since my client was in a hurry and I needed the order that same day. They promised a reversal of the funds had been processed via the pay gate I used when making the payment (Payfast). This was in April - it is now July and still nothing.
