AV
Annelize V
1 reviews | Active since May 2019
17 May 2019, 17:55
print24 bad service
No option for no stars? They do not deserve one star. Never experienced such bad and unprofessional service from any company. Rude personnel, take your money upfront, battle 4 weeks - still no printing. I think this is a ****. Never order anything from them. Do not pay them until you receive your goods. If you take peoples money and do not give them what they've ordered it is *****. No integrity, no service - non existent. So sorry I did not go to Hello Peter first - before I placed the order/ I've got proof of all the emails I've send.
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Print24's replyOfficial
28 Jan 2020, 04:26 Dear Client
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
Print24's reply28 Jan 2020, 04:26
Official
Dear Client
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor