1 reviews | Active since Dec 2017
Poor see vice and bad quality printing. Refund requests being ignored!
I ordered business cards from Print 24. All seemed to be going well at first, they sent me my proofs, I signed off and what was delivered was well below par. The centring of the business card design was completely off and the quality of the print was blotchy and not what was paid for. I complained and after a lot of back and forth their sales guy agreed to reprint.
What followed was a countless number of proofs being sent to me, as they would either print extremely poor quality cards or they would get the information on the cards completely wrong. Finally they sent proofs that were okay and we signed off as it took two months to get to this point! The product we received was nothing like the proofs and once again we are sitting with ugly business cards that we cannot use. Print 24 demanded payment before delivery and have now been ignoring all calls and emails with regards to discussions of a refund. They could not even be bothered to apologise or try explain themselves.
Disgusting service.
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor