AC
Ash C
1 reviews | Active since Mar 2013
15 Apr 2018, 20:01
Never received order
Paid for products which I have not receive 4 months later.
Helpful (0)
Replies (2)0
Replies (2)
Print24's replyOfficial
28 Jan 2020, 04:40 Dear Ashleigh
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
Best regards,
Print24's reply28 Jan 2020, 04:40
Official
Dear Ashleigh
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
Best regards,
AC
Ash C's updateReviewer Update
28 Jan 2020, 08:36My order was placed with Pix24, on 13 Jul | 15 Jul (transaction dates).
Transaction ID *** to E*PAYFAST*PRiNT 24 Group CAPE TOWN for R451,00 (4 landscape photobooks). I placed the order through an online portal, with a work email address of a company I am no longer apart of, so I don't think I can get you an invoice, but I will see if I can find something. I have an email thread with someone called Sydney at one point when the files were too big to upload, if that helps at all. The voucher I had used was Voucher: FB***.
I really appreciate that you are trying to make things right.
Transaction ID *** to E*PAYFAST*PRiNT 24 Group CAPE TOWN for R451,00 (4 landscape photobooks). I placed the order through an online portal, with a work email address of a company I am no longer apart of, so I don't think I can get you an invoice, but I will see if I can find something. I have an email thread with someone called Sydney at one point when the files were too big to upload, if that helps at all. The voucher I had used was Voucher: FB***.
I really appreciate that you are trying to make things right.
AC
Ash C's update28 Jan 2020, 08:36
Reviewer Update
My order was placed with Pix24, on 13 Jul | 15 Jul (transaction dates).
Transaction ID *** to E*PAYFAST*PRiNT 24 Group CAPE TOWN for R451,00 (4 landscape photobooks). I placed the order through an online portal, with a work email address of a company I am no longer apart of, so I don't think I can get you an invoice, but I will see if I can find something. I have an email thread with someone called Sydney at one point when the files were too big to upload, if that helps at all. The voucher I had used was Voucher: FB***.
I really appreciate that you are trying to make things right.
Transaction ID *** to E*PAYFAST*PRiNT 24 Group CAPE TOWN for R451,00 (4 landscape photobooks). I placed the order through an online portal, with a work email address of a company I am no longer apart of, so I don't think I can get you an invoice, but I will see if I can find something. I have an email thread with someone called Sydney at one point when the files were too big to upload, if that helps at all. The voucher I had used was Voucher: FB***.
I really appreciate that you are trying to make things right.