CA
Cynthia A
1 reviews | Active since Feb 2011
04 Dec 2019, 15:04
DON'T USE PRINT24
DON'T EVER USE PRINT24.!!! Order was paid for on 22 November 2019. No delivery on date. When you call Jay he does not take calls. His wife blocked us with a rude message. The lady that answered the call said we were rude and refused to give us info on refund or delivery and was absolutely evasive. So they take your money, don't deliver, dodge your calls and then accuse you of being rude to play for time. Call was cut while we were still stalking to her. They also lie about Jay's whereabouts. Use them at your own risk. Typed in Print24 bad service on Google and I was shocked to hear that I am not the first to be at the receiving end of such shocking and unreliable service.
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Print24's replyOfficial
28 Jan 2020, 03:51Dear Cynthia
Would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
Joe
Would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
Joe
Best regards,
Print24's reply28 Jan 2020, 03:51
Official
Dear Cynthia
Would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
Joe
Would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
Joe
Best regards,