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Trudi E
1 reviews | Active since Jul 2018
08 Aug 2018, 09:52
Bad service and bad qaulity printing
Wow...they are striving to see how bad they can be. First they quoted me as all inclusive, and I asked clearly if delivery is included. Then they refused to ship without me paying extra for delivery. That ran late because they were out of stock on banner stands. They delivered to the wrong address. And when I got it, the printing quality was beyond bad. DO NOT USE this company. Also, do not use their website as a reference as "it is not their website" according to their manager
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Print24's replyOfficial
28 Jan 2020, 04:32 Dear Trudi
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
Print24's reply28 Jan 2020, 04:32
Official
Dear Trudi
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor
would you please give me your invoice number so i can look in
to this and get to the bottom of it. The company has just been sold and i am here to make right on all issues from the past. Can you please respond to me with any details I may need to correct this. It is important to note that the new holding company that has bought the Group has only purchased the assets of the company (LEMPITSE TRADING ***) Trading as Print 24. There Is no legal obligation on the new owners concerning debts and refunds. Having said that we want to make things right and we are prepared to make settlement arrangements as we our here to do right by our clients and rebuild the brand we desperately want to work our all past issues and move forward in a productive and positive manor