1 reviews | Active since Feb 2018
QUICK BUCK FOR BAD SERVICE - VERY APPALLING
I WAS REFERRED BY MY COLLEAGUES TO PRINSHOF CAR WASH. I WENT A COUPLE OF TIMES FOR A NORMAL WASH. TODAY I TOOK THE CAR FOR A FULL VALET, BECAUSE MY DAUGHTER HAD VOMITED IN THE CAR DRIVING TO HOSPITAL. AND AFTER SEEING HOW THEY HAD WASHED MY COLLEAGUES CAR BEFORE I WAS IMPRESSED. UNFORTUNATELY I GOT THE WORST SERVICE. THE CAR WAS NOT ENTIRELY CLEAN, THE WINDOW THAT WAS MESSED UP STILL HAD TRACES OF VOMIT AND THE SMELL WAS STILL THERE. WHEN THE LADY WHO WASHED MY CAR WAS CALLED SHE TOOK HER TIME TO RESPOND TO ME. WHEN I SHOWED HER, SHE WANTED TO PROTECT HERSELF WHILST HER OTHER CO-WORKERS SHOWED HER ALL THE MISTAKES. ALL THE DOOR PANES WERE NOT CLEAN THEY STILL HAD DUST. THE MATS LOOKED LIKE THEY WERE VACUUMED AND NOT SHAMPOO WASHED WHICH IS WHAT FULL VALET IS SUPPOSED TO GIVE YOU. THE WHITE MAN WHO 'S THE OWNER SAID ITS NOT THEIR FAULT THAT THE CHILD PUKED IN THE CAR. THE QUESTION IS , ISN'T WHAT THE CAR WASH SUPPOSED TO DO??? ASSIST IN SUCH SITUATIONS FOR A FEE OBVIOUSLY BECAUSE THEY HAVE THE KNOW HOW OR PRINSHOF CAR WASH IS RUSHING FOR A QUICK BUCK AND NOT GIVE THE SERVICE REQUIRED??? THE WHITE MAN IN ATTITUDE SAID THEY WILL NOT WASH MY CAR AGAIN BUT ONLY WIPE WHERE THE CAR WAS NOT FULLY CLEAN. WHAT A CHEEK. AND THE LADY WAS NOT EVEN BOTHERED THAT HER WORK WAS SHODDY.
