Disappointed :(

Hi there, regular pringle buyer, bought on special at Dischem and got a box that's completely crushed! I mean there was no whole chip and i was very disappointed, called them up which was quiet a bill. They took my details in 27 Jan'16 - up to now no feedback at all. How bad!! Call again in March'16 - said they have my details, but matter not solved!!!!!! Please email me!!! They have 'my details'