MP
Matthew P

1 reviews | Active since Dec 2010

14 Jun 2017, 16:22

No After service

<p>My Wife bought a car from Mo Cassim in August 2015 from Primo Executive Cars Edenvale </p> <p>When buying the car, which is a Kia Sorrento everything was awesome from the service to the people. </p> <p>The rear left-hand side brake light was broken when we bought the car and Mo who sold the car to my wife said that this will be replaced and till now months after the promise and too many promises broken the light is not fixed and nobody is willing to help us. Mo does not answer my calls or my WhatsApp’s when I call Primo Executive Cars Edenvale Mo is always with a client.</p> <p>Please can someone replace the rear left-hand side brake light as promised.</p>

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Replies (3)
MP
Matthew P's update12 Jul 2017, 13:48
Reviewer Update

It has been a month since I have posted this on Hello Peter and only promises have been made but no light has been delivered. below is an example of what is said

[19:40, 3/1/2017] Mo: Hi sorry was busy with month end will get Laura to follow up tomorrow and advise
[14:34, 6/14/2017] +Matt: Hi Mo please call me
[19:01, 6/14/2017] Mo: Hi will call u tomorroe when im back at the office
[14:35, 6/21/2017] +Matt: Hi Mo why are you not coming back to me
[14:43, 6/21/2017] Mo: I will tomorrow ince im back in the offoce
[11:25, 6/26/2017] +Matt: ?
[08:46, 6/29/2017] +Matt: Mo when is your tomorrow
[08:47, 6/29/2017] Mo: Ur light will be here on monday and i will drop it off at ur office
[08:47, 6/29/2017] Mo: Apologies for the run around
[08:48, 6/29/2017] +Matt: see you on monday
[16:21, 7/3/2017] +Matt: Hi Mo what time will you be coming through today
[18:12, 7/3/2017] +Matt: I take it you will drop the light off tomorrow

MP
Matthew P's update11 Oct 2017, 09:53
Reviewer Update
I must say a thank you to Mo from Primo Executive Cars Edenvale he has sorted all out with the light and currently Mo is assisting me in the purchase of another Vehicle.
Primo Executive Cars
Primo Executive Cars's reply11 Oct 2017, 13:19
Official

Many thanks for altering your review status, we at Primo Executive Cars always endeavor to keep our customers happy. Should you require any further assistance we are at your disposal.