ES
Elret S
1 reviews | Active since Aug 2018
28 May 2026, 17:51
Deposit not refunded
I paid a holding deposit which they now refuse to refund because I am not going through with the purchase. It was never discussed as a non-refundable payment. No offer or contract was signed.
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Primo Executive Cars's replyOfficial
17 Jun 2026, 14:18Dear Mrs Swart
Your complaint is acknowledged and escalated to Senior Management for review.
We will be in contact with you to resolve this matter.
Regards
Primo Management
Your complaint is acknowledged and escalated to Senior Management for review.
We will be in contact with you to resolve this matter.
Regards
Primo Management
Primo Executive Cars's reply17 Jun 2026, 14:18
Official
Dear Mrs Swart
Your complaint is acknowledged and escalated to Senior Management for review.
We will be in contact with you to resolve this matter.
Regards
Primo Management
Your complaint is acknowledged and escalated to Senior Management for review.
We will be in contact with you to resolve this matter.
Regards
Primo Management