Poor serive at PRIMI-MUIZENBERG

Firstly i would like express my utter disgust in your brand called Primi.

After choosing Primi restaurant over 6 other restaurant next to it I received the most daunting experience ever in my life and that after bringing visitors from outside of town and country.

Background

I visited your restaurant with a few friends on Sunday where we chose Primi out of 6 restaurants for deserts drink and coffee.

As the normal drinks arrived one of my guest was served coffee with a chipped cup. As normal and a respectable customer we requested a replacement and everything continued as normal problem solved.

When the replacement cup arrived the warm water jugg was dirty in the inside which is disgusting.

When the cake arrived the plate was chipped as well.

When the jugg of cold water arrived the jugg was chipped to??????

Since when is presentation and decency no longer a priority for primi by serve customers with broken crockery.

1stly i could have gotten a cut on my lip with coffee cup. 2ndly i could have eaten splinters with my cake and 3rdly what bacteria is brewing in the hot water mugs?

This was unacceptable a health risk to me and my guests as your customers. On top the windows were so dirty I couldn't see any thing out of.

When requesting the manager he didn't ever replace the crockery he just took the jugg of water away ans just mere simple apology and stated it should no be served. My question why is on the rack be served and not checked.