Anniversary nightmare date from hell

My bad experience started a week before going to the restaurant 02 December 2019 i called to the restaurant to book a reservation i explained that it is my 5th year anniversary and i asked if i can get a window seat to over look the ocean as this is a special part of us. I then called again on the day of the booking the 06 December 2019 the lady said she cant see the booking however she will make sure in her own words that we get the table that we asked for. When we go the the evening we were greeted by one of the evening managers when asked about the table he was shocked cause according to him there was no booking at all. Things only got worse from there. The manager apologized more then once and asked if we can sit at a different table so long and as soon as one of the requested tables become available he will then let us move. He then stated he will make the service extra special and will make sure things go well because of what we are celebrating, The evening then turned the first waitress we had was friendly and nice we liked her but for some or other reason they switched the two out the second person brought the food and when asked for sauce for some or other reason that was the most difficult thing to ask we ended up eating u p half of our food and asked the second time the same person and she rep**** yes will bring it no luck called the manager same person that stated he will look after us He had to bring what we asked for and sad to say that was the last we saw that manager empty promises. During the evening the table we wanted to reserve that section we had to witness how they re seated that section 3 times even though the manager promised us He will seat us as soon as a table become available this did not happen. To top the evening off Eskom decided to happen and i dont blame the place for this but wat happened during this time just ****ed the evening. We asked the waiter if we can have drinks from the bar to toast to our evening she refused and responded there is no way we can order anything else everything is off. I explained the drinks would still be cold and its just to write it up manually when the electricity go on you ring it up and still a no. Sd part is we have a view of the kitchen area and the bar area and the employees had no problem helping themselves to food to eat having something to drink even the manager with his empty promises tops himself up with a warm beverage. At this point i just asked for the bill and apologized to my wife for choosing this place. when i thought things has hit rock bottom they had problems with the card machine due to eskom. We still trying to help i had to send my wife out to a ATM to try and draw the money putting her in danger with no luck we sat there for 20 min and decided we cant sit there with no food no drinks and wait for electricity we then asked the waiter to speak to the manager. A different manager came to our table i explained the whole evening to him his responds is let me try the card again for the payment my heart just stopped he tried no luck and then my wife said we have x amount on us are they going to take it manager having a attitude just said yes give that is fine. As if to say we tried to score a free meal its sad. I would not have logged a complaint but they destroyed what would have been a romantic evening all because off off poor planing poor customer service empty promises i will never advise anyone to go there or to even book a reservation or maybe we were just the wrong color for the area. THANKS TO YOU GUYS I WILL NEVER FORGET MY 5TH YEAR ANNIVERSARY.