WM
Willem M
1 reviews | Active since Dec 2024
11 Dec 2024, 11:56
Aided me
I am not that guy who bothers client support for trifles, you know, like how to reigster and so on. Recently faced a more serious situations when I couldn't enroll for competition, as I wanted to try my skills. Reached to the client support and they have explained me that it was my bad Just my inattentiveness and this is, in fact it was as easy as a pie and I have already got in.🙂
Helpful (0)
Replies (1)0
Replies (1)
PrimeXBT's replyOfficial
02 Mar 2025, 06:50Dear Willem Malan,
Thank you for sharing your experience with our support team! We're glad to hear that they were able to assist you with enrolling in the competition and that you found the process easy to understand in the end.We appreciate that you took the initiative to reach out to us when you encountered a problem. Our support team is always ready to help our traders with any issues they may face, big or small.We're also pleased to hear that you're interested in testing your skills in our competitions. We wish you the best of luck!If you have any further questions or need any assistance in the future, please don't hesitate to contact us again.Happy trading!
Sincerely,The PrimeXBT Team
Thank you for sharing your experience with our support team! We're glad to hear that they were able to assist you with enrolling in the competition and that you found the process easy to understand in the end.We appreciate that you took the initiative to reach out to us when you encountered a problem. Our support team is always ready to help our traders with any issues they may face, big or small.We're also pleased to hear that you're interested in testing your skills in our competitions. We wish you the best of luck!If you have any further questions or need any assistance in the future, please don't hesitate to contact us again.Happy trading!
Sincerely,The PrimeXBT Team
Best regards,
PrimeXBT's reply02 Mar 2025, 06:50
Official
Dear Willem Malan,
Thank you for sharing your experience with our support team! We're glad to hear that they were able to assist you with enrolling in the competition and that you found the process easy to understand in the end.We appreciate that you took the initiative to reach out to us when you encountered a problem. Our support team is always ready to help our traders with any issues they may face, big or small.We're also pleased to hear that you're interested in testing your skills in our competitions. We wish you the best of luck!If you have any further questions or need any assistance in the future, please don't hesitate to contact us again.Happy trading!
Sincerely,The PrimeXBT Team
Thank you for sharing your experience with our support team! We're glad to hear that they were able to assist you with enrolling in the competition and that you found the process easy to understand in the end.We appreciate that you took the initiative to reach out to us when you encountered a problem. Our support team is always ready to help our traders with any issues they may face, big or small.We're also pleased to hear that you're interested in testing your skills in our competitions. We wish you the best of luck!If you have any further questions or need any assistance in the future, please don't hesitate to contact us again.Happy trading!
Sincerely,The PrimeXBT Team
Best regards,