Claims

I’m very disappointed with the service I’ve received from PrimeSA. My claim has been taking far too long to process, and despite several attempts to follow up, I have not been able to get any clear feedback. They also rarely answer my calls or return them, which has been extremely frustrating.

Good communication and timely updates are essential when dealing with customers’ claims, and unfortunately, PrimeSA has fallen short in this regard. I hope they can improve their response time and customer service going forward.