MH
Mawanda H
1 reviews | Active since Dec 2015
27 Mar 2016, 08:20
Wrong Debit
Hi I had an accident last month and my vehicle was damaged in the process well a write off so to speak. I informed you that I am cancelling the premium I have with you and I was told it's been done.Now I wake up to see a debit order from PMD for a car I don't ****ing own can you please refund my money back plus the R130 honouring fee which standard bank will charge me as now my authorized debits have bounced as you have decided to take money which is not yours.
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Prime South Africa's replyOfficial
30 Mar 2016, 12:48Hello MawandaH,
We are so sorry to learn of your unfortunate accident. It is most ill-fated that it occurred prior to your policy being active.
Our records reflect that at the time that you informed us of your accident; you indicated that you did not, at that time, want us to cancel your policy.
We are further pleased to learn from our Client Representation Consultant that you confirmed that you intend on placing your replacement vehicle undercover with us. In light of this you decided not to cancel your policy with us at this point in time but instead to continue to enjoy fixed premiums for life and no excess should you claim in future
Kind Regards,
The PMD Team
We are so sorry to learn of your unfortunate accident. It is most ill-fated that it occurred prior to your policy being active.
Our records reflect that at the time that you informed us of your accident; you indicated that you did not, at that time, want us to cancel your policy.
We are further pleased to learn from our Client Representation Consultant that you confirmed that you intend on placing your replacement vehicle undercover with us. In light of this you decided not to cancel your policy with us at this point in time but instead to continue to enjoy fixed premiums for life and no excess should you claim in future
Kind Regards,
The PMD Team
Prime South Africa's reply30 Mar 2016, 12:48
Official
Hello MawandaH,
We are so sorry to learn of your unfortunate accident. It is most ill-fated that it occurred prior to your policy being active.
Our records reflect that at the time that you informed us of your accident; you indicated that you did not, at that time, want us to cancel your policy.
We are further pleased to learn from our Client Representation Consultant that you confirmed that you intend on placing your replacement vehicle undercover with us. In light of this you decided not to cancel your policy with us at this point in time but instead to continue to enjoy fixed premiums for life and no excess should you claim in future
Kind Regards,
The PMD Team
We are so sorry to learn of your unfortunate accident. It is most ill-fated that it occurred prior to your policy being active.
Our records reflect that at the time that you informed us of your accident; you indicated that you did not, at that time, want us to cancel your policy.
We are further pleased to learn from our Client Representation Consultant that you confirmed that you intend on placing your replacement vehicle undercover with us. In light of this you decided not to cancel your policy with us at this point in time but instead to continue to enjoy fixed premiums for life and no excess should you claim in future
Kind Regards,
The PMD Team