1 reviews | Active since May 2009
Worthless Service
<p>On the 29/07/2016 my vehicle was ****** from my property, to date 22/09/2016 I’m am still awaiting finalization of my claim. I have been given the run around daily. Donovan Olivier is handling my claim and is the most unreliable person in the industry. He never returns calls and gives you empty promises. I called to speak to someone higher eg: a Manager or supervisor and nobody is available neither wants to return my call, that department runs without supervision for hours and result given worthless service. PS take a proper insurance to deliver quality service.</p>
Hello Thamen,
Your uneasiness is noted and respected.
Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
As you know, your claim had already been finalised and the outcome thereof communicated to you along with the reasons for delay.
Should you have any further concerns, please do not hesitate to contact us directly.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Hello Thamen,
Your uneasiness is noted and respected.
Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
As you know, your claim had already been finalised and the outcome thereof communicated to you along with the reasons for delay.
Should you have any further concerns, please do not hesitate to contact us directly.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team