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megeshan M

1 reviews | Active since Aug 2011

18 Jan 2017, 15:51

Worst, worst customer service

<p>i logged a claim in june last year, provide doumnets they require no feed back at all, today i receive an sms saying they have complted with my drivers licence valdation so not sure what this means but very bad</p>

0
Replies (1)
Prime South Africa
Prime South Africa's reply27 Jan 2017, 08:11
Official

Hello megeshanm,

We apologise for the perceived delays in processing your claim. It is particularly troubling to hear of your experience as client service is important to us.

A representative from our Claims Department has therefore already been in contact with you to confirm that the validation of your claim has in fact been finalised and your claim approved in line with your policy terms and conditions.

Assuring you of our best continued endeavours on your behalf.

Kind regards,

The PMD Team