Worst service ever!!

<div>PMD what a huge disappointment!!! I have paid my premium on 30 June for July month. No one can allocate my payment. So my policy is NOT ACTIVE according to the several consultant I have been speaking to since last week!!! No one informed me via mail either. These people does not know what they are doing!!!....my battles began 2 months ago. After paying my premium the send me a confirmation SMS to say "they received my payment". After 2 days the send me a SMS to say I must pay my premium or I will not be under cover. This means I was not under cover for 2 months already after they confirmed my my premium was was paid!!! I spoke to so many consultants on my telephone costs, sometimes it takes up to 10 min to even reach someone!!! This morning I have tried to call the complaints department I did not reach anyone the phonecall was just cut off after 5 min...... If you do try and phone the complaints the department you get to a consultant, I needed to explain my problem to each consultant which took me the entire day today. Spoke to another consultant ask me to send the POP via 2 of their WhatsApp lines. She rep**** I must not use that account number. WDF I have been using the same account number to EFT my premium for nearly 5 years. My 3rd WhatsApp did not even go through on that WhatsApp line. I got a SMS afterwards to say they have not received the POP. Oh my oh my! but the consultant said I must not use that account number😂🤣😂🤣after she received my WhatsApp with the POP. I am cancelling my policy with PMD. How to get my money back for the last 2 premiums I have paid is the other question. If you want the hassles that I have, go for it.....but no thank you I will not touch them again! 2 hours later and there was not even 1 attempt from PMD to get in touch in me.</div>