mM
molefe M

1 reviews | Active since Nov 2017

02 Nov 2017, 14:01

WORST SERVICE EVER

The worst car insurance ever ,I took car insurance 3 years back in the hope to find peace i the time of the accident but i was wrong and dissaponted by PMD, and even today my claim haven't been completed after three month involving in the accident.what surprised me they still deducting at the end for the months from my account without valid feedback .I won't encourage anybody to this useless insurance . Now I am planning to take my car to the panelbeater in my own cost.

0
Replies (2)
Prime South Africa
Prime South Africa's reply02 Nov 2017, 14:23
Official

Dear Mahlohla,

Your post is acknowledged.

We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.

Assuring you of our continued best endeavours on your behalf.

Kind Regards,

The PMD Team.

Prime South Africa
Prime South Africa's reply07 Nov 2017, 12:18
Official

Hello Mahlohla,

Thank you for taking the time to raise your concern with us.

Please be assured that we always do all in our power to expedite the claims process. You can be assured that the more time it takes us to investigate your claim, the more it costs us both.

Nonetheless, we are glad to confirm that following the validation of your claim, it has been approved for the benefit due in terms of your policy and that the outcome has been communicated to you.

We sincerely hope to be of assistance to you again in future.

Assuring you of our best endeavours on your behalf.

Kind Regards,

The PMD Team