Worst service

I had an accident in April, I called and my car was tored, 1st week they would call, but from there I had to call n follow up, everytime I called they would require either pics, documents and other things, they never called to request I had to call for follow-up and that's when they would want thing, Towards end of May finally they approved my claim, took the car to a panel beater, to my shock they were not aware the car can't be driven but needs to be tored, so what where they assessing, car got to a panel beater and I was advised I will get it within 14 working days, but that was not the case only got the car in July in a horrible bad condition, I requested they take ait back to be fixed,they did but still it came back in a bad condition. I had to take it to Hyundai for a check which came back with lots of things to be fixed including cheap paint, worse only to find out the panel beater they chose is not Hyundai approved to fix the aircon things that clear the most they had to go check another car like mine, as I told them thats not a proper way for those to be installed and they said it is. Which wasn't. Now they took the car back to the same panel beater even though I requested they don't as if is way too far from me I can't even go check the progress, am at fourways the panel beater is at veerinageng. I have not had my car since April to date how is that even acceptable?