MM
Monnatsoko M
1 reviews | Active since Jan 2021
18 Jan 2021, 14:58
Worst of the worst insurance companies
My car has been at the panel beaters for two weeks now, no communication, the quote not approved as yet, a total waste of time of an insurance, they toss me around without clear knowledge of what they are doing.... Stay away from them.
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
18 Jan 2021, 16:47Dear Monnatsoko M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply18 Jan 2021, 16:47
Official
Dear Monnatsoko M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
21 Jan 2021, 11:57Dear Monnatsoko M,
Thank you for taking the time to raise your disquiet. We value your input as exceptional client service is important to us.
At PMD, we pride ourselves in our efforts to keep clients well informed of the progress of their claims throughout the journey. We are surprised to hear of your continued dissatisfaction as we note from the claim we were awaiting repairer information before we could proceed. It pleases us to reaffirm that your selected repairer has been authorised to commence with repairs.
You will be pleased to recall that unlike many other insurers, PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply21 Jan 2021, 11:57
Official
Dear Monnatsoko M,
Thank you for taking the time to raise your disquiet. We value your input as exceptional client service is important to us.
At PMD, we pride ourselves in our efforts to keep clients well informed of the progress of their claims throughout the journey. We are surprised to hear of your continued dissatisfaction as we note from the claim we were awaiting repairer information before we could proceed. It pleases us to reaffirm that your selected repairer has been authorised to commence with repairs.
You will be pleased to recall that unlike many other insurers, PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team