1 reviews | Active since Nov 2016

23 Nov 2016, 17:09

Worst insurance ever only if I knew...

<p>I was involved in a car accident on the August and only today on the November I get a response that I will not be paid and during that claim I was the one doing follow up they didn't bother to tell me how far with the claim all u get is empty promises. </p>

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Replies (1)
Prime South Africa
Prime South Africa's reply02 Dec 2016, 09:30
Official

Hello nosipho-sips-swana

Client service is extremely important to us and we therefore sincerely appreciate the time you have taken to bring your unease to our attention.

We endeavour to reach the most accurate finding with regard to the outcome of our clients’ claims this may sometimes result in slight delays with the validation process.

Unfortunately without having received your monthly premium, we could not entertain your claim.

Kind regards,

The PMD Team