RC
Rumbi C
1 reviews | Active since Sept 2024
26 Nov 2025, 16:53
Worst Insurance ever
Whatever you do don’t get covered by Prime. They don’t disclose information and their consultants are very rude.
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
27 Nov 2025, 07:42Hello Rumbi , we appreciate you bringing this to our attention.
Your feedback is important to us, and we’re currently investigating the matter. A detailed response will follow shortly – please check back or click “see more” to view it.
Kind regards,
The Prime SA Team
The Prime SA Team
Prime South Africa's reply27 Nov 2025, 07:42
Official
Hello Rumbi , we appreciate you bringing this to our attention.
Your feedback is important to us, and we’re currently investigating the matter. A detailed response will follow shortly – please check back or click “see more” to view it.
Kind regards,
The Prime SA Team
The Prime SA Team
Prime South Africa's replyOfficial
28 Nov 2025, 17:21Hello Rumbi,
Thank you for taking the time to share your experience with us.
At Prime, we understand how important clarity and peace of mind are when it comes to your insurance cover. That’s why we strive to ensure that all our telephonic and written communication is accurate and easy to understand - helping you make informed decisions with confidence.
It’s concerning to learn that your recent experience did not reflect these standards. Please know that we take your feedback seriously and have already implemented corrective measures to prevent this from happening again.
Our Market Conduct Team has already been informed of your experience and will ensure a speedy resolution.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your experience with us.
At Prime, we understand how important clarity and peace of mind are when it comes to your insurance cover. That’s why we strive to ensure that all our telephonic and written communication is accurate and easy to understand - helping you make informed decisions with confidence.
It’s concerning to learn that your recent experience did not reflect these standards. Please know that we take your feedback seriously and have already implemented corrective measures to prevent this from happening again.
Our Market Conduct Team has already been informed of your experience and will ensure a speedy resolution.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Prime South Africa's reply28 Nov 2025, 17:21
Official
Hello Rumbi,
Thank you for taking the time to share your experience with us.
At Prime, we understand how important clarity and peace of mind are when it comes to your insurance cover. That’s why we strive to ensure that all our telephonic and written communication is accurate and easy to understand - helping you make informed decisions with confidence.
It’s concerning to learn that your recent experience did not reflect these standards. Please know that we take your feedback seriously and have already implemented corrective measures to prevent this from happening again.
Our Market Conduct Team has already been informed of your experience and will ensure a speedy resolution.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your experience with us.
At Prime, we understand how important clarity and peace of mind are when it comes to your insurance cover. That’s why we strive to ensure that all our telephonic and written communication is accurate and easy to understand - helping you make informed decisions with confidence.
It’s concerning to learn that your recent experience did not reflect these standards. Please know that we take your feedback seriously and have already implemented corrective measures to prevent this from happening again.
Our Market Conduct Team has already been informed of your experience and will ensure a speedy resolution.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team