1 reviews | Active since Jul 2017
Worst Insurance ever
<p>Prime Meridian is the worst insurance, I would never not in this lifetime advise anyone to use any of their policies. I since launched a claim around 9 May 2017, They classified my car as a write off, went to the scene with their Technician, and im talking sometime in May, 2 weeks after the accident, they did everything to verify the accident, I submitted the forms for cellphone records, but today they got a nerve to tell me they are waiting for the on-scene technician to submit the report as if I am supposed to contact the technician, or it's someone who is not working with them. The name of the person who is handling my claim is " Leri Gouws",. it is now 2 months and i have to ask for feedback every now and then. </p> <p> </p> <p>If you see the name Prime Meridian, you just should know that it means runaway from that motor insurance company, don't look back or even consider it. Other day they came up with an excuse that, they could not get the Accident report, that was part of the delay on this claim. I am actually paying for a car that doesn't exist. the company that took my car is already texting me to settle a bill of 2700 as well and they are doing nothing, Prime Meridian don't even care whether they inconviniece you or not.. they jst want those premiums thats all they care for..</p>
Hello Thaabang-Kgautle
Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your unease to our attention.
We assure you that the delay in processing your claim was beyond our control and genuinely apologise for any inconvenience it may have caused. For both your benefit and ours, we endeavour always to process claims as quickly as possible.
Our Claims Department has nonetheless confirmed that your claim is nearing finalisation and undertake to provide you with regular feedback on the progress made.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Hello Thaabang-Kgautle
Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your unease to our attention.
We assure you that the delay in processing your claim was beyond our control and genuinely apologise for any inconvenience it may have caused. For both your benefit and ours, we endeavour always to process claims as quickly as possible.
Our Claims Department has nonetheless confirmed that your claim is nearing finalisation and undertake to provide you with regular feedback on the progress made.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Hi PMD
"We assure you that the delay in processing your claim was beyond our control and genuinely apologise for any inconvenience it may have caused"
The above quoted line is untrue, we do know that I had to post on Hello Peter before PMD could take action on my claim just like the previous claim i made nothing new, and again all the information was submitted, everything was held up from your side,you people are not bin honest on the public domain, just to protect your identity as an insurance company.
PMD fears bad publicity, that is the only reason my claim was processed soo quickly,except that, I would be hearing the story of on-scene department, AR etc. but I am happy that the progress has been made.
Hi PMD
"We assure you that the delay in processing your claim was beyond our control and genuinely apologise for any inconvenience it may have caused"
The above quoted line is untrue, we do know that I had to post on Hello Peter before PMD could take action on my claim just like the previous claim i made nothing new, and again all the information was submitted, everything was held up from your side,you people are not bin honest on the public domain, just to protect your identity as an insurance company.
PMD fears bad publicity, that is the only reason my claim was processed soo quickly,except that, I would be hearing the story of on-scene department, AR etc. but I am happy that the progress has been made.