LN
Lelethu N

1 reviews | Active since Jun 2018

20 Dec 2018, 12:20

Worst insurance ever

Thus insurance company is totallh useless, one pays for windscreen cover and when its time to claim, one has ro run around finding qoutes and must pay from their own pocket. Its is the worst insurance cover I have ever taken, so quick to sell you the policy but yoy struggle when you have to claim. They keep saying they will call you back but they never do that.

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Replies (2)
Prime South Africa
Prime South Africa's reply20 Dec 2018, 12:54
Official
 Dear Lelethu N,  Your post is acknowledged.  We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.  Assuring you of our continued best endeavours on your behalf.  Kind Regards,  The PMD Team. 
Prime South Africa
Prime South Africa's reply21 Dec 2018, 15:18
Official
Hello Lelethu N, 
Thank you for taking the time to raise your concern with us. 
We are looking into your experience with a view to improving our world class client service. 
Our Market Conduct Department has confirmed that they have already reached out to you and will provide you with more detailed feedback regarding their investigation. 
Remember, that with PMD your premiums remain fixed for the life of your policy regardless of whether you claim.  
Assuring you of our continued best endeavours on your behalf.  
Kind regards,  The PMD Team