1 reviews | Active since Mar 2018
Worst Insurance Ever
I was involved in a car accident on the 20th January 2018 to date I have not received any feedback on my claim. I am constantly asked to submit new information every time I call to do a follow up on my claim. I have been dealing with Madelain Buitendag and her service is pathetic, she does not give me any feedback unless I make the call, she even went as far as accusing me of lying. She does not take any responsibility for the delay and blames Telkom for not sending her the call records. Why are these call records even needed? This is the worst insurance ever and I will be logging a complaint with the Ombudsman should I not receive a response by the end of this week.
Dear Ejgreen,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Dear Ejgreen,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Dear Ejgreen,
We sincerely appreciate the time you have taken to bring your unease to our attention.
The need for your beacons and billings report arose due to the unique and unusual circumstances surrounding your loss and the events that followed. This is an important request as the report contains valuable information which will assist in validating your claim.
Nonetheless, we can reassure you that we are doing all in our power to ensure that the validation of your claim is swiftly concluded as we appreciate that the more time it takes, the more it costs us both.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Dear Ejgreen,
We sincerely appreciate the time you have taken to bring your unease to our attention.
The need for your beacons and billings report arose due to the unique and unusual circumstances surrounding your loss and the events that followed. This is an important request as the report contains valuable information which will assist in validating your claim.
Nonetheless, we can reassure you that we are doing all in our power to ensure that the validation of your claim is swiftly concluded as we appreciate that the more time it takes, the more it costs us both.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team