1 reviews | Active since Jun 2017
Worst insurance company ever!
<p>Had an accident on the 3 December 2016 to date my claim is still outstanding, If I don't make a follow-up the person responsible (Rochelle Rossouw)for my claim doesn't do anything or even give feedback on what is happening with my claim, she is soo *********** together with the management team of prime meridian they still can't take a decision on a claim that has been going on for over 7 months. Warning do not insure anything with this people they are ******.</p>
Dear RoroRabs,
Thank you for your feedback. We value hearing from our policyholders as we continuously strive to improve our service.
It saddens us when our team members fail to impress, such us in your case and wish to reassure you that we perform our investigations not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Client Representation Department has confirmed that they have already been in contact with you to ease your concern.
Notwithstanding the above your claim has been submitted for a decision and your Claims Technician will provide you with feedback shortly.
Assuring you of our best continued endeavours.
The PMD Team
Dear RoroRabs,
Thank you for your feedback. We value hearing from our policyholders as we continuously strive to improve our service.
It saddens us when our team members fail to impress, such us in your case and wish to reassure you that we perform our investigations not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Client Representation Department has confirmed that they have already been in contact with you to ease your concern.
Notwithstanding the above your claim has been submitted for a decision and your Claims Technician will provide you with feedback shortly.
Assuring you of our best continued endeavours.
The PMD Team