Worst insurance Company ever

<p>I just want to share my point of view, based on the very little I have had to do with this Insurance company. A colleague of mine was in a car accident on the 11th of September, he reported the matter the next day and the assessor wrote the car of within a weeks’ time, ever since this he has been in communication with his “technician” to follow up on the progress of his claim and gets the same answer every time, they are waiting for this or that paperwork, I phoned them on Friday and was informed that all the Technicians were in a meeting or on lunch and was not available for assistance – I left a message and asked for a call back, we waited and on Monday we tried again, the technicians were once again in a meeting and not available – the supervisor/ manager is also never available for any assistance and one can only speak to the person that takes your “case” no other “technician” is allowed to assist you? We are now on the 15th of November and are still no closer to knowing if and or when they are going to pay out the poor guys claim!?</p> <p> </p> <p>I personally will never use them for any service in the future and urge anyone who thinks to use them to think twice and the once more… </p>