WORST INSURANCE
I was in a accident on the 17/06/2017 with a PMD client. Not my fault. I sent all the info to the Insurance as requested on the 28/06/2017. 3/07/2017 i received an email stating they received it and i should wait for any updates. I called a few times to ask what was going on as they do not keep in touch and each time i was told to call in 15 days. Then in 20 days. Calls are all recorded. On the 25/07/2017 Ashailyn Moodley stated it will take 21 days to complete the investigation. On the 17/08/2017 i spoke to Anel Ward and was advised they do not have to correct pictures of the accident and i must please resend them to her and she will forward it to the relevant person. On the 24/08/2017 Ashailyn Moodley emailed me to state 'They are still quantifying my damages' How long does one have to wait for your car to be fixed? And its on such a small claim? +-R7000.
Hello richard-michael-erasmus,
Thank you for bringing your concern to our attention.
We often find that it is due to a high excess charged at a Third Party's own Insurer that causes them to claim elsewhere.
At PMD we offer our clients zero excess when they claim which means our clients are not inconvenienced by having to claim from a Third Party Insurer.
Whilst we strive to assist third party claimants, like yourself, as soon as possible, the validation of our client's claim has to be completed first.
Our claims team have confirmed that our policyholder’s claim has been approved and that the validation of your claim is progressing well.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Hello richard-michael-erasmus,
Thank you for bringing your concern to our attention.
We often find that it is due to a high excess charged at a Third Party's own Insurer that causes them to claim elsewhere.
At PMD we offer our clients zero excess when they claim which means our clients are not inconvenienced by having to claim from a Third Party Insurer.
Whilst we strive to assist third party claimants, like yourself, as soon as possible, the validation of our client's claim has to be completed first.
Our claims team have confirmed that our policyholder’s claim has been approved and that the validation of your claim is progressing well.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team