vM
vongani M

1 reviews | Active since May 2016

05 May 2016, 13:00

Worst insurace ever

<p>My vehicle was bumped sort of heat and run i gave the insurance everything was required from me they fail to fix a little damage of bumper whereas my plan cover everything is not true&nbsp;insurance people are wasting time and their money wish everyone can withdraw it as soon as they can and close down this sh************t.</p>

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Replies (1)
Prime South Africa
Prime South Africa's reply17 May 2016, 13:44
Official

Hi Glen456,

Thank you for taking the time to bring your concern to our attention.

A review of the purchase conversation conducted with you revealed that the Tele-Assistant did a commendable job in explaining the details of our unique growing cover to you along with all of the policy exclusions. We have further received confirmation, that Ruth Lombe, one of our Client Representation consultants, has further provided you with detailed information regarding the matter via email in an attempt to clear up any misunderstanding that might still exist.

Notwithstanding the above, we sincerely regret that you have decided to cancel your policy with us and genuinely hope that we might be of service to you again at some point in the future. We have greatly appreciated your support and wish you well.

Assuring you of our continued best endeavours.

Kind Regards,

The PMD Team