NM
Nasiphi M
1 reviews | Active since Feb 2022
22 Jun 2023, 14:03
Worst experience
The insurance has chosen the worst repairer for me after taking through a validation process of 30 days. The accident happened 30 April and the car has not been fixed to date. And I am expected to just wait patiently
Helpful (0)
Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
22 Jun 2023, 16:38Dear Nasiphi M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's reply22 Jun 2023, 16:38
Official
Dear Nasiphi M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
NM
Nasiphi M's updateReviewer Update
18 Jul 2023, 17:47Up to this day my car is still not properly fixed because PMD’s service provider (Nuwagon) gave me a mis-diagnosis. And told me that the engine light was caused by a need for service and a change of battery. And it turns out they messed up the wiring. Upon taking this to Pmd as my insurer I’ve been taken from pillar to post for the past 7 days with no clear indication of a way forward between their legal and the assessing department. 😞
NM
Nasiphi M's update18 Jul 2023, 17:47
Reviewer Update
Up to this day my car is still not properly fixed because PMD’s service provider (Nuwagon) gave me a mis-diagnosis. And told me that the engine light was caused by a need for service and a change of battery. And it turns out they messed up the wiring. Upon taking this to Pmd as my insurer I’ve been taken from pillar to post for the past 7 days with no clear indication of a way forward between their legal and the assessing department. 😞
NM
Nasiphi M's updateReviewer Update
27 Jul 2023, 08:50PMD is filled with bunch ****s, I was assured that payment has been processed on the 25 of July 2023 when I called on the 26th of July 2023 to follow up seeing that I had not received the proof of payment . Only to be told that the second payment was only processed on the 26th May. I am tired of the constant follow that I have to make , with less interest of resolving my claim issues, it’s actually sad that the managers I dealt with got irritated just after a few minutes of talking to them. And yet I’ve been running in circles with Pmd for 3 months to resolve 1 claim how pathetic
NM
Nasiphi M's update27 Jul 2023, 08:50
Reviewer Update
PMD is filled with bunch ****s, I was assured that payment has been processed on the 25 of July 2023 when I called on the 26th of July 2023 to follow up seeing that I had not received the proof of payment . Only to be told that the second payment was only processed on the 26th May. I am tired of the constant follow that I have to make , with less interest of resolving my claim issues, it’s actually sad that the managers I dealt with got irritated just after a few minutes of talking to them. And yet I’ve been running in circles with Pmd for 3 months to resolve 1 claim how pathetic