vV
vickivermeulen V
1 reviews | Active since Jun 2017
18 Nov 2021, 09:45
Worst Ever
I can't even give a star, this is totally the worst insurance under the sun. handed in my claim on the 01/11 and still no decisions made. from the start i told them that i am moving the end off Nov to the Plett and they must please help me but they simply don't care by the end off this month i have no where to live, my car is not even at the repair center sure this will take month's, Why have insurance as i could have just get my car fixed weeks ago. No other cars involved I can just think how long that would have taken. My Mom also insurance with Pmd and last night she found a better option. this is totally beyond bad. worst mistake i have ever made.
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Replies (4)
Prime South Africa's replyOfficial
18 Nov 2021, 09:51Dear Vicki V,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply18 Nov 2021, 09:51
Official
Dear Vicki V,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
vV
vickivermeulen V's updateReviewer Update
18 Nov 2021, 10:13some feedback i get everyday 2 day response after 2 day's same response
vV
vickivermeulen V's update18 Nov 2021, 10:13
Reviewer Update
some feedback i get everyday 2 day response after 2 day's same response
vV
vickivermeulen V's updateReviewer Update
18 Nov 2021, 10:15pmd is putting me on the streets next week
vV
vickivermeulen V's update18 Nov 2021, 10:15
Reviewer Update
pmd is putting me on the streets next week
Prime South Africa's replyOfficial
26 Nov 2021, 08:47Dear Vicki V,
Thank you for your post.
It is troubling to learn of your experience as we pride ourselves in high standards of client service.
Rest assured that our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team has worked diligently to ensure that your claim was finalised within expected turnaround time. We are pleased to note that your claim has been approved and our Claims Department has been in contact with you.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post.
It is troubling to learn of your experience as we pride ourselves in high standards of client service.
Rest assured that our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team has worked diligently to ensure that your claim was finalised within expected turnaround time. We are pleased to note that your claim has been approved and our Claims Department has been in contact with you.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply26 Nov 2021, 08:47
Official
Dear Vicki V,
Thank you for your post.
It is troubling to learn of your experience as we pride ourselves in high standards of client service.
Rest assured that our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team has worked diligently to ensure that your claim was finalised within expected turnaround time. We are pleased to note that your claim has been approved and our Claims Department has been in contact with you.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post.
It is troubling to learn of your experience as we pride ourselves in high standards of client service.
Rest assured that our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team has worked diligently to ensure that your claim was finalised within expected turnaround time. We are pleased to note that your claim has been approved and our Claims Department has been in contact with you.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team