1 reviews | Active since Apr 2018
WORST ,DIGUSTING SERVICE
I am heading for a now without my car Prime Meridian has the worst customer service ever !!! I am heading for a month without my car the latest I am getting is that they are investigating my call records which will take 30 days to prove I was at the area I said the accident toke place. I know for a fact that this does not take such a long time to acquire and why such measures for a client who has been paying them without fail since 2016.My car is still at SMD which I still have to pay for if I want it released., the cost to fix it is less than what I have paid to date and they cant even get it fixed.The worst part is I have to call them to find out whats happening. Their reliability is zero this has to be the worst customer service ever and their claims process is tedious.This is a typical case of insurance companies that sell dreams and end up making peoples lives miserable and this is the first major claim I have had with them really disgusted by such treatment.
Dear Ukwimi-sakala,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Dear Ukwimi-sakala,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Dear Mr Sakala,
Thank you for taking the time to raise your distress with us. Client Service is of utmost importance to us and we sincerely appreciate the time you have taken to bring your unease to our attention.
The validation performed on all claims is for the protection of all of our clients and to uphold our promise to them of innovative and affordable product benefits.
We require your beacons and billings report due to the unique circumstances surrounding your loss and the events that followed. The data provides us with important information to assist in the finalisation of your claim.
Our Market Conduct Team will conduct a thorough review of your experience with us thereafter they will provide you with their findings.
Assuring you of our continued best endeavours on your behalf.
Kind regards
The PMD Team
Dear Mr Sakala,
Thank you for taking the time to raise your distress with us. Client Service is of utmost importance to us and we sincerely appreciate the time you have taken to bring your unease to our attention.
The validation performed on all claims is for the protection of all of our clients and to uphold our promise to them of innovative and affordable product benefits.
We require your beacons and billings report due to the unique circumstances surrounding your loss and the events that followed. The data provides us with important information to assist in the finalisation of your claim.
Our Market Conduct Team will conduct a thorough review of your experience with us thereafter they will provide you with their findings.
Assuring you of our continued best endeavours on your behalf.
Kind regards
The PMD Team