DS
Dolla S
1 reviews | Active since Jan 2021
05 May 2021, 20:31
Worst car insurance
Don’t even try and insure your car with these people , my car was involved in a theft incident where my parts where ****** , they told the panel guys to put in **** parts not original censuses apparently original is expensive , this is the worst insurance ever to all my young brothers and sisters go insure else where if you want sanity I am cancelling with them this month
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Replies (2)
Prime South Africa's replyOfficial
05 May 2021, 20:43Dear Dolla S,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply05 May 2021, 20:43
Official
Dear Dolla S,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
10 May 2021, 08:06Dear Dolla S,
Client service is extremely important to us, we therefore appreciate the time you have taken to raise your query.
Whilst it is common practice in our industry for Insurers to approve the use of good quality alternative parts when a vehicle is out of warranty, we can appreciate how this may not be common knowledge to everybody.
Rest assured that the use alternative parts is not only in line with policy terms and conditions but also in accordance with industry standards when a vehicle is out of warranty, it also does not compromise safety or reliability in any way. We require that good quality repairs be conducted to the insured vehicle and will not accept sub-standard repairs.
It will no doubt delight you to learn that PMD provides a range of affordable insurance products to accommodate the pocket and needs of every day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply10 May 2021, 08:06
Official
Dear Dolla S,
Client service is extremely important to us, we therefore appreciate the time you have taken to raise your query.
Whilst it is common practice in our industry for Insurers to approve the use of good quality alternative parts when a vehicle is out of warranty, we can appreciate how this may not be common knowledge to everybody.
Rest assured that the use alternative parts is not only in line with policy terms and conditions but also in accordance with industry standards when a vehicle is out of warranty, it also does not compromise safety or reliability in any way. We require that good quality repairs be conducted to the insured vehicle and will not accept sub-standard repairs.
It will no doubt delight you to learn that PMD provides a range of affordable insurance products to accommodate the pocket and needs of every day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team