Worsed insurance ever
<p>Last month in the beggining of May i hit my husbands car in the back as he third brake from a kid passing the street...To date i dont know whats going on they said they will call my husband and they never did..over a month their going back an forth trying to get a way not to pay my claim first they asked me to complete a form to access my phone GPS and then they asked for a picture of my service book of which i dont know where it is as i misplaced it when i took my car for repairs from my previous insurance an my car only did the first service last year..Louis gave me his cell for whatsap but never answers anything.. I would never recomend anyone for this insurance</p>
Hello florence-kelebogile-leso,
Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your unease to our attention.
The nature of your claim was somewhat unusual and needed a little bit of extra work. As you are aware we experienced a delay in obtaining your consent to acquire your cell phone records and service history report.
We apologise for the confusion with regards to the WhatsApp number and as previously explained, this number is specifically used for the submission of photos and is incapable of receiving messages.
Nonetheless, your concern is important to us and our Claims Department will provide you with further information regarding the status of your claim shortly.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Hello florence-kelebogile-leso,
Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your unease to our attention.
The nature of your claim was somewhat unusual and needed a little bit of extra work. As you are aware we experienced a delay in obtaining your consent to acquire your cell phone records and service history report.
We apologise for the confusion with regards to the WhatsApp number and as previously explained, this number is specifically used for the submission of photos and is incapable of receiving messages.
Nonetheless, your concern is important to us and our Claims Department will provide you with further information regarding the status of your claim shortly.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team