JN
Jacqueline N
1 reviews | Active since Nov 2015
09 Nov 2015, 19:28
WORSE SERVICE EVER
WORSE SERVICE EVER FROM THE INSURANCE COMPANY . I LOGGED THE CLAIM ON THE 29TH OF OCTOBER UP TO DATE I HAVE NOT RECEIVED A PROPER FEEDBACK OF WHAT IS HAPPENING WITH MY CLAIM . EVA PHONED ME ON THE 3RD SAYING MY CAR IS NOT A WRITE OFF AND SOME ONE WILL PHONE ME TO EXPLAIN WHAT IS GOING TO HAPPEN BUT UP TO TODAY NO ONE HAS PHONED ME BESIDES HER PHONING ME TODAY SAYING I HAVE TO MOVE MY CAR FROM THE PANELBEATERS BECAUSE ITS ACCUMILATING STORAGE FEES AND WHEN I ASKED HER WHATS GOING ON ABOUT MY CLAIM SHE SAID A TECHNICIAN WILL PHONE ME BEFORE THE END OF TODAY BUT UP TO NOW NO ONE HAS PHONED ME.
Helpful (0)
Replies (1)0
Replies (1)
Prime South Africa's replyOfficial
13 Nov 2015, 16:02Hello GCILIMA,
Your uneasiness is noted and respected.
Our process allows few opportunities for our staff members to err, but when they do, we are ready to address any discomfort it may have caused. We are pleased to confirm that Kaveshnee has been working closely with you to alleviate your concerns and cleared up any confusion that might have existed.
Should you experience any further difficulties, do not hesitate to write to us.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Your uneasiness is noted and respected.
Our process allows few opportunities for our staff members to err, but when they do, we are ready to address any discomfort it may have caused. We are pleased to confirm that Kaveshnee has been working closely with you to alleviate your concerns and cleared up any confusion that might have existed.
Should you experience any further difficulties, do not hesitate to write to us.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply13 Nov 2015, 16:02
Official
Hello GCILIMA,
Your uneasiness is noted and respected.
Our process allows few opportunities for our staff members to err, but when they do, we are ready to address any discomfort it may have caused. We are pleased to confirm that Kaveshnee has been working closely with you to alleviate your concerns and cleared up any confusion that might have existed.
Should you experience any further difficulties, do not hesitate to write to us.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Your uneasiness is noted and respected.
Our process allows few opportunities for our staff members to err, but when they do, we are ready to address any discomfort it may have caused. We are pleased to confirm that Kaveshnee has been working closely with you to alleviate your concerns and cleared up any confusion that might have existed.
Should you experience any further difficulties, do not hesitate to write to us.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team