NM
Nokulunga M
1 reviews | Active since Dec 2020
10 Jan 2023, 12:39
Worse insurance ever!!!
Got to be the worst insurance ever, so I was involved in a accident in November.They towed my car to a place that I don’t even know. NowI’m getting a call that my car has been damaged on the roof 😡.. where are the keeping this car? Don’t ever I mean don’t ever. They don’t care about the safety of our cars
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
10 Jan 2023, 14:05Dear Nokulunga yolanda M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's reply10 Jan 2023, 14:05
Official
Dear Nokulunga yolanda M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's replyOfficial
12 Jan 2023, 09:41Dear Nokulunga Yolanda M,
Thank you for your post. We value all feedback as we continuously strive to improve our service.
Our foremost objective is always to treat our policyholders fairly. Part of this ethos is ensuring thoroughness and quality handling of interactions.
We take immense pride that we are able to provide South Africans with affordable insurance products that cater to their motoring needs despite inflation and the increased cost of motor vehicle accidents.
Our Client Service Team will be in contact with you and provide you with comprehensive feedback on your matter.
We are pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The PMD Team
Prime South Africa's reply12 Jan 2023, 09:41
Official
Dear Nokulunga Yolanda M,
Thank you for your post. We value all feedback as we continuously strive to improve our service.
Our foremost objective is always to treat our policyholders fairly. Part of this ethos is ensuring thoroughness and quality handling of interactions.
We take immense pride that we are able to provide South Africans with affordable insurance products that cater to their motoring needs despite inflation and the increased cost of motor vehicle accidents.
Our Client Service Team will be in contact with you and provide you with comprehensive feedback on your matter.
We are pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The PMD Team