NB
Ntombi B
1 reviews | Active since Dec 2015
10 Dec 2015, 15:36
worse customer serviA_e ever A_ame across
On the 27th September 2015 I had an accident . my car was a write off up to today which is 3mths later I'm still waiting for a final decision . I have no other means of transport . I never came across such pathetic service in my life i wouldnt recommend prime meriadin products even to my worse enermy . I hope my issue is resolved asap cause I promise to warn south africans to save themself from heartache. My claim no is CL***<br>
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Replies (1)Prime South Africa's replyOfficial
14 Dec 2015, 10:15Hello ntombifuthibuthe,
We appreciate the concern you have raised and empathise with you.
As we are sure you will agree, an accident never happens at an opportune moment and inconvenience cannot be alleviated.
Nonetheless, the investigation into your claim has now been completed and a decision made. Alicia from our Claims Department has tried to contact to you to inform you of the approval.
We do hope that this will assist in ease some of your heartache.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We appreciate the concern you have raised and empathise with you.
As we are sure you will agree, an accident never happens at an opportune moment and inconvenience cannot be alleviated.
Nonetheless, the investigation into your claim has now been completed and a decision made. Alicia from our Claims Department has tried to contact to you to inform you of the approval.
We do hope that this will assist in ease some of your heartache.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply14 Dec 2015, 10:15
Official
Hello ntombifuthibuthe,
We appreciate the concern you have raised and empathise with you.
As we are sure you will agree, an accident never happens at an opportune moment and inconvenience cannot be alleviated.
Nonetheless, the investigation into your claim has now been completed and a decision made. Alicia from our Claims Department has tried to contact to you to inform you of the approval.
We do hope that this will assist in ease some of your heartache.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We appreciate the concern you have raised and empathise with you.
As we are sure you will agree, an accident never happens at an opportune moment and inconvenience cannot be alleviated.
Nonetheless, the investigation into your claim has now been completed and a decision made. Alicia from our Claims Department has tried to contact to you to inform you of the approval.
We do hope that this will assist in ease some of your heartache.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
