TM
Tshepo M
1 reviews | Active since Sept 2019
24 Sept 2019, 04:51
Worried about Pmd
Im still a clientnwith pmd since i was involved in a single car accident where someone drove me recklessly to end up loosing control... Ive sent all the required documents...now they are busy with tracking reports seems like they just want a loophole for them not to pay coz i wasnt drunk at all.. Didntnuse drugs.. Never used a phone while driving theres a guy by the name of Brandon PMD he was so rude to me when i gave him the statement... Pmd is that how u guys work? Looking at small loopholes?
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Replies (2)
Prime South Africa's replyOfficial
25 Sept 2019, 08:29Dear Tshepo M,
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Prime South Africa's reply25 Sept 2019, 08:29
Official
Dear Tshepo M,
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Prime South Africa's replyOfficial
27 Sept 2019, 14:50Dear Tshepo M,
Thank you for taking the time to bring your unease to our attention.
We value all feedback that we receive from our policyholders as we strive to provide world class service during every interaction. We pride ourselves on providing world class service and in promptly paying all valid claims. We, therefore, conduct thorough validations of claims not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients.
A review of claim indicates that your claim has been finalized and the outcome already communicated to you.
We are pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team
Thank you for taking the time to bring your unease to our attention.
We value all feedback that we receive from our policyholders as we strive to provide world class service during every interaction. We pride ourselves on providing world class service and in promptly paying all valid claims. We, therefore, conduct thorough validations of claims not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients.
A review of claim indicates that your claim has been finalized and the outcome already communicated to you.
We are pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team
Prime South Africa's reply27 Sept 2019, 14:50
Official
Dear Tshepo M,
Thank you for taking the time to bring your unease to our attention.
We value all feedback that we receive from our policyholders as we strive to provide world class service during every interaction. We pride ourselves on providing world class service and in promptly paying all valid claims. We, therefore, conduct thorough validations of claims not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients.
A review of claim indicates that your claim has been finalized and the outcome already communicated to you.
We are pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team
Thank you for taking the time to bring your unease to our attention.
We value all feedback that we receive from our policyholders as we strive to provide world class service during every interaction. We pride ourselves on providing world class service and in promptly paying all valid claims. We, therefore, conduct thorough validations of claims not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients.
A review of claim indicates that your claim has been finalized and the outcome already communicated to you.
We are pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team