1 reviews | Active since May 2017
windscreen claim approved at last
<p>i had a horrible experience putting a claim for my front windscreen on my vehicle throught Prime Meridian Direct insurance ,waited for months with no luck, even went to the extent of cancelling the policy I had with them, just when I got a new cover for my vehicle elsewhere, I was contacted by a"God" sent good "samaritan" from the service consultant Mr Lauren Welcome, who went an extra mile in making sure that my claims does come true, I was so speechless actually more delighted I even ran out of words I did'nt know how was I suppose to thank him, pity I already decided to get cheap 100% full comphrehensive cover elsewhere, but I do recommend them for cover I myself will do consider them in future should I decide to upgrade or get new wheels. </p>
Hello thilavk,
Thank you for taking the time to compliment Lauren’s service and alert us of your concern!
All of us at Prime Meridian are committed to providing excellent service and we appreciate the time you took to acknowledge this.
As you are no doubt aware, we encountered difficulties in obtaining proof of repairs, which would enable us to pay your approved claim.
Nonetheless, we are pleased to hear that your windows are repaired and payment has been made to your service provider.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello thilavk,
Thank you for taking the time to compliment Lauren’s service and alert us of your concern!
All of us at Prime Meridian are committed to providing excellent service and we appreciate the time you took to acknowledge this.
As you are no doubt aware, we encountered difficulties in obtaining proof of repairs, which would enable us to pay your approved claim.
Nonetheless, we are pleased to hear that your windows are repaired and payment has been made to your service provider.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team