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Alic A

1 reviews | Active since Aug 2022

24 Sept 2022, 05:45

Why did I have to pa...

Why did I have to pay the full amount for 2 days

0
Replies (2)
Prime South Africa
Prime South Africa's reply26 Sept 2022, 06:58
Official
Dear Alic S,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team 
Prime South Africa
Prime South Africa's reply30 Sept 2022, 09:37
Official
 Dear Alic S,

Client service is extremely important to us. Therefore we appreciate the time you have taken to bring your unease to our attention.

At PMD, we take pride in ensuring that we offer affordable premiums on all our policies and that all relevant disclosures are communicated to clients before they take out policies.
A review of your policy confirms that you were debited for the month of September for immediate cover which covers you for the next 30 days until the next premium is due in October.

Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding your matter.

It will no doubt delight you to learn that with PMD obtaining a motor insurance quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.

Kind regards,
The PMD Team