cK
cindy K
1 reviews | Active since Apr 2011
19 Oct 2015, 19:39
Why are you still debting?????
I demand you listen and read notes on your system. Why the he'll are you still debit me when I've cancelled. I was asked by a call centre agents to send an sms to cancel and I did. Your company is such a *****,i want my money back.
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Replies (1)
Prime South Africa's replyOfficial
22 Oct 2015, 09:33Hello cindykhoza,
We are truly sorry to learn of your experience with us!
Our aim is to provide world class service to our policyholders during every interaction, it saddens us when our team members fail to impress, such us in your case.
We understand that our Client Services department has already been in contact with you to alleviate your concern and we are pleased to learn that you are satisfied with the response you have received.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
We are truly sorry to learn of your experience with us!
Our aim is to provide world class service to our policyholders during every interaction, it saddens us when our team members fail to impress, such us in your case.
We understand that our Client Services department has already been in contact with you to alleviate your concern and we are pleased to learn that you are satisfied with the response you have received.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Prime South Africa's reply22 Oct 2015, 09:33
Official
Hello cindykhoza,
We are truly sorry to learn of your experience with us!
Our aim is to provide world class service to our policyholders during every interaction, it saddens us when our team members fail to impress, such us in your case.
We understand that our Client Services department has already been in contact with you to alleviate your concern and we are pleased to learn that you are satisfied with the response you have received.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
We are truly sorry to learn of your experience with us!
Our aim is to provide world class service to our policyholders during every interaction, it saddens us when our team members fail to impress, such us in your case.
We understand that our Client Services department has already been in contact with you to alleviate your concern and we are pleased to learn that you are satisfied with the response you have received.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team