SK
Schernall K
1 reviews | Active since Apr 2021
11 Apr 2021, 19:14
What's going on
They called me to get all my information, wasted almost an hour of my time and told me I would get a SMS or msg and email with all the information. And nothing.... I still dont know what is going on. Its 3 days later now?
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
11 Apr 2021, 21:14Dear Schernall K,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply11 Apr 2021, 21:14
Official
Dear Schernall K,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
15 Apr 2021, 11:45Dear Schernall K,
Client service is extremely important to us, we therefore appreciate the time you have taken to bring your unease to our attention.
Prime Meridian Direct prides itself on the unprecedented lengths to which it goes to ensure that its clients fully understand the products that they purchase. Part of that is ensuring that your policy documents are sent to you immediately after your purchase call.
We are pleased to see that a member of our Client Services Team has already contacted you to amend your details and that the documents have been successfully sent.
Remember that with our comprehensive policy. PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply15 Apr 2021, 11:45
Official
Dear Schernall K,
Client service is extremely important to us, we therefore appreciate the time you have taken to bring your unease to our attention.
Prime Meridian Direct prides itself on the unprecedented lengths to which it goes to ensure that its clients fully understand the products that they purchase. Part of that is ensuring that your policy documents are sent to you immediately after your purchase call.
We are pleased to see that a member of our Client Services Team has already contacted you to amend your details and that the documents have been successfully sent.
Remember that with our comprehensive policy. PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team